Quick answer: Digital EYE combines three services in one. Trained operators watch your existing cameras live (remote video monitoring). What they see becomes verified attendance, duty logs, alerts and evidence inside our workforce platform. And an experienced virtual assistant team can handle the back-office work around it. Owners of convenience stores, gas stations, retail chains and other multi-location businesses get full visibility and less admin without being on site.
1. Live remote video monitoring
- We connect securely (view-only) to your existing DVR/NVR.
- Together we agree on monitoring hours, procedures and escalation contacts.
- Operators watch every scheduled shift in each location's local time.
- We log clock-ins, duties (opening, cleaning, restocking, cash counts, closing), breaks, policy violations, hazards and incidents.
- Urgent events are verified and escalated immediately.
2. The Digital EYE platform
What we see becomes useful data:
- Live dashboard: coverage per location, who's on duty, alerts, payables and profit.
- Shift scheduling: auto-schedule a week, copy last week, time-off and swaps.
- Camera-verified attendance: hours ready for daily approval.
- Payroll: hourly, daily or fixed pay; weekly to monthly; payslips and bank files.
- Reports: attendance, labor cost, violations and profit compared by location.
- Incident and evidence management: cases with clips, PDF reports and secure share links.
- Employee self-service: schedules, payslips and requests on the phone.
- Security: role-based access, two-factor sign-in, audit trail, separate workspace per client.
- Languages: English, Spanish and Urdu.
3. Virtual admin support
Led by Muhammad Shujah, Top Rated Plus on Upwork with 100% Job Success and 7,695+ hours delivered:
- email and calendar management;
- data entry, audits and data management;
- web research and lead generation;
- eCommerce store support;
- SEO and social media support;
- documents, reports and SOPs.
How we start
- Free consultation: your locations, cameras, risks and goals.
- Camera access check: we confirm remote viewing and coverage.
- Setup: hours, procedures, escalation contacts, workspace and logins.
- Monitoring begins: often within days.
- Review: after the first weeks, we review results and fine-tune.
Who it's for
- Convenience store and gas station owners.
- Multi-location retail and franchise operators.
- Quick-service restaurants and pharmacies.
- Construction sites, car lots and other after-hours risks.
- Busy owners who need reliable back-office help.
What clients say
"Communication, work ethic and quality of work were all top notch." — Verified Upwork client, executive assistant project
"He works as we need and more, has a great team. Support always 24/7." — Verified Upwork client, remote video surveillance
"His work was tracked by our data team, and he was a top performer." — Verified Upwork client, data labeling project
Frequently asked questions
Do I need new cameras?
Usually not. We work with most modern DVR/NVR systems.
Can I use only the software or only admin support?
Yes. Each service works on its own, and they work best together.
Which hours can you monitor?
Any schedule: business hours, after hours, overnight or 24/7.
How do I get started?
Book a free consultation through our contact page or WhatsApp.
Key takeaways
- Live monitoring, workforce software and admin support from one team.
- Works with your existing cameras.
- Built for multi-location and after-hours businesses.
Next step: Book your free consultation with Digital EYE.